#the Division says to get Ubisoft+ premium even though I already have it

1 messages · Page 1 of 1 (latest)

coral robin
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Hi, as the title says-I am trying to get the Division Definitive edition but whenever I try to add it to my library it just says to get ubisoft+ premium even though I already have it (this does NOT happen on the Ubisoft launcher-just on Xbox and the Xbox website). Could it be because I have game pass AND Ubisoft+ premium?

cunning perchBOT
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@coral robin Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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coral robin
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the Division says to get Ubisoft+ premium even though I already have it

spare grove
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It depends because there is a PC version and a console version. The PC version of Ubisoft plus will not work on Xbox

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How did you buy Ubisoft+ premium though your xbox or PC did you buy it from the xbox store or Ubisoft

coral robin
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Xbox, other games work fine. I made a post in xboxsupport and apparently other ppl have this issue. Made a ticket and it is escalated