#Xbox Rewards not loading

1 messages · Page 1 of 1 (latest)

dry dome
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Hi there I have a bit of a problem at the moment when I click on my profile and go to rewards it won’t load and gives me a Try again later something went wrong message but the weird bit is when I get a notification that I have gained some points I can claim them just cant browse rewards quests etc on my Xbox I have checked on my ult account and it’s the same. any help would be great (:

fast slateBOT
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@dry dome Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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prisma pasture
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did u try on mobile xbox app to get the points? or a browser on mobile?

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I usually dont redeem ms rewards stuff on console

dry dome
prisma pasture
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i have no issues with a browser though i use a browser on my pc

dry dome
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it’s just annoying having to do that’s every time lmao

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But ty

prisma pasture
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did try restarting ur console

dry dome
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Yes many times

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I cleared the cache 2

prisma pasture
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sorry I just use my console for ms rewards game. and use my pc/mobile app to get the daily/weekly/monthlys