#Xbox disk

1 messages · Page 1 of 1 (latest)

nocturne valve
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I inserted my disk in my Xbox and the game won’t show up so I looked online and it said to take it out, Make sure that there’s no dust on it or scratches (it’s barely used and only played once) and then hard reset the Xbox. so I did that multiple times and still the game will not show up onto my Xbox?? Does anyone know what is happening. It’s a disk for Xbox X and I’m on X.

peak pebbleBOT
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@nocturne valve Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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nocturne valve
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^^
All explained up there

drowsy burrow
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Try using Xbox mobile app to install the game.

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And maybe the game can use the disc as a play disc

nocturne valve
drowsy burrow
nocturne valve
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Okay so now I keep getting the “do you own this game or app” and my disk is already in the console though

drowsy burrow
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Sounds like for some reason it can't see the disk

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Does ur other discs work?