#I complete the reinstatement form and nothing happened

1 messages · Page 1 of 1 (latest)

weary gate
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I need help plz

cyan forumBOT
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@weary gate Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

weary gate
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I completed it 3 weeks ago and no email

shrewd yew
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Send a reply email also check ur spam folder

weary gate
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Its not in my spam i checked every day

shrewd yew
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U need to contact official support. This would fall under acct issues. No one here can help. What do u want us to do?

weary gate
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Do u have a link where i can go to that

shrewd yew
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See the link from the bot above.

weary gate
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Im losing my patients not with any of u everyone here has been very help but these mfs chats on the support page r useless i ask the bot direct me to a agent and it said it couldnt despite doing it yesterday im about to commit if i lose 8 years of Microsoft plus my passed on eldest brother 7 years pass to me is gone

weary gate
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There no resson why its been 5 months and nothing been sent

weary gate
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My final question is how do i view my case and is there anyone willing to talk me through this

exotic pulsar
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okay so by reinstatement form i assume you mean account recovery correct?

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If so you get an automatic email conformtion and a reply with in a few days. If its been 3 weeks then you have not sumbitted it correctly

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or used a other email

weary gate
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This is my final attempt

weary gate
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Success it recoved what now i have the email

exotic pulsar
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I think you need to be clear and explain your issue with details and what your trying to do and whats happening.

weary gate
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but its still locked how do i unlock it

shrewd yew
weary gate
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I GOT A TICKET