#Having trouble with ethernet

1 messages · Page 1 of 1 (latest)

vale garden
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When the xbox is unplugged from ethernet it connects to the WiFi fine but as soon as I plug it into the ethernet. It cannot connect to the WiFi, was working fine and suddenly broke

hardy sigilBOT
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@vale garden Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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viral nexus
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Check the cables rubber jacket and both connectors to make sure that there is no damage