#Xbox one

1 messages · Page 1 of 1 (latest)

round smelt
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Got a used Xbox one and it doesn’t turn on and I hear something moving inside when I shake the console
Do I have to something to turn it the first time or is it broken?

random bluffBOT
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@round smelt Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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hard slate
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U can take it to a game shop and have it serviced at ur own risk.

round smelt
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If it is broken I can send it back because it’s from Vinted

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Just trying to understand if I’m doing something wrong

hard slate
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Make sure it's plugged into power supply and connected to TV or monitor via hdmi

round smelt
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It is

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The Xbox button is touch sensitive right

hard slate
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If u press it then it should turn on

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U could also try do a hard reset and plug power directly into a wall outlet

round smelt
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It already is

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The thing is that the shop sent me photos of the Xbox working fine

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And it’s the exact same serial number and everything

hard slate
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So maybe something got damaged during transport

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Idk

round smelt
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the power supply does not show any LED light

hard slate
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Then the power supply needs to be replaced is it a og xb1?