So a few weeks ago I got a notification asking me to verify my age, which was strange since I dont live in the UK or another country with those laws rn. Turns out my xbox was set to UK, even though my Microsoft account is Irish. After fixing this, all prompts mentioning verifying my age left, and even trying to verify anyway, the site would say my account is safe and wouldn't let me verify. BUT everytime I change my account privacy settings, they appear to confirm but reset to "safer" settings. I've tried messing around with all different settings and region combos, aswell as trying the family settings method, but nothing has worked. It's really unfortunate, since I can't use crossplay comms or even join discord calls on my xbox. I've tried waiting for a patch, but it's been about a month now. Anyone have any idea how to solve this?
#Privacy settings broken?
bright basin
dawn raptorBOT
@bright basin Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
astral canyon
You will need to contact support to fix this, or wait till it gets fixed.