Yesterday, February 22nd, 2026, I made a purchase totaling 100 Brazilian Reais. The products were DLCs for a game called Snowrunner. When I entered the game, I realized that the DLCs weren't showing up because I bought the Windows 10 version and not the version that can be played through xCloud. In the meantime, I also bought the game for Windows 10, even though I wanted to use xCloud. Talking with some members on Discord, they advised me to request a refund. Having done so, I researched the correct way to request a refund, made the request, and less than 15 minutes later I found that all refund requests had been rejected.
#My refund request was denied in less than 15 minutes.
sterile lynx
fallow bearBOT
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silver pike
There's nothing anyone here can do. Refunds are not guaranteed.
sterile lynx
There's nothing anyone here can do. Refunds are not guaranteed.
And is there somewhere that could be?
silver pike
You can try suport but typoically if it's been denied there's nothing you can do.