Signing into the website issue.

[slate junco]

Hello, I wanted to see if someone could help.

For the past week I’ve had trouble signing into the Xbox website in order to play cloud gaming, I’ve tried signing in on my Android Samsung tablet, and my IPhone and nothing works, strangely, it only happens on the Xbox home page and pages where you play a game.

I’m able to log into the Xbox support page, and the Microsoft account and store pages, just not Xbox itself, I’ve tried to reset my password, disable the security key, and contact support(didn’t work only get a A.I. bot which don’t help.)

I signed into another Xbox account and it works, just not my man one.

Can anyone please help?

Update:Tried using different browsers apps, still didn’t work.

[mortal shell]

@slate junco Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[unreal field]

try private browsing