#Invisible main menu on Xbox Series X (EA FC 26)

1 messages · Page 1 of 1 (latest)

wet agate
#

Good afternoon,

I purchased the game from a website (I’d rather not mention the name, but it starts with “e”). I bought a EUROPE region game key and activated it on an Xbox Series X (I selected the Xbox Series X|S category when purchasing). After activating it, I successfully received the game and downloaded it. However, when I launched it, the entire main menu and everything else became invisible.

I don’t know how to fix this. I have already reinstalled the console itself and the game twice.

Does anyone have any ideas?

oblique bridgeBOT
#

@wet agate Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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edgy fjord
#

do u live in europe? contact the seller and get a refund.

wet agate
edgy fjord
#

this is why u should not buy from eneba