#When I turn my Xbox on it’s gray screen

1 messages · Page 1 of 1 (latest)

pulsar portal
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So when I turn it on it shows the Xbox like turn on intro then it says like hello (Sam) then my profile pic right next to it. So that’s happens and it just is a gray screen and the only thing I can do is turn Xbox off, restart it and turn my controller off. I looked for solutions but have found nothing.

rose fiberBOT
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@pulsar portal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

pulsar portal
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Uh is this thing on??

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Anyone home??

pulsar portal
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Guess nobody wants to help all good

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God bless to anyone who sees this 🥲

iron quarry
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Its not that anyone does not to help more like dont know how. Try giving more info or you can upload a video or screenshot to one drive and share it here showung the issue cauae your issue isnt very clear.