#Xbox privacy settings issue.

1 messages · Page 1 of 1 (latest)

tight kernel
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I was playing a game on Xbox called Trackmania. I recently bought the yearly pass and I have been using it no problem until I’ve been having an issue where I can’t access what I payed for. When I click on ‘Clubs’ it tells me that I cannot see other content other people make because of how my account is set up then it tells me to go to Settings > Account > Privacy & online safety. Once I’m in there I go to Xbox privacy > view details & customise then game content. There’s a specific setting the third one to be exact which is called ‘You can see and upload community creations’ . That’s the specific setting I need to change however I seem to be having an issue changing the toggle from ‘Friends’ to ‘Everyone’ when I change it to ‘Everyone’ it reverts back to friends automatically. This is what’s stopping me from accessing the thing that I payed for. I have tried things ranging from logging out from my account and logging back in to fully restarting my Xbox multiple times and it just seems to still be broken. It would mean a lot if you manage to help me get it fixed thanks.

sterile forgeBOT
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@tight kernel Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

outer marsh
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Theres been some issues with privacy settings wait or contact support

devout raven
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Hi, i had the same issue. It was something to do with xbox last night. It has been fixed since today, have you tried verifying your account? that helped for me to get my game back to running

tight kernel