#When I try doing face check or phone number check it gives an error how to fix

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autumn bloom
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When I try doing face check or phone number check it gives an error how to fix

atomic moatBOT
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@autumn bloom Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

lost owl
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Hey. It's an issue with xbox. They're working on fixing it now, I contacted a live support agent about it because I was having the same issue. They recommended I try again tomorrow as they're looking for a fix currently.