#i tried to log in to my xbox account and my 2 step is on a phone number that is no longer working

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void folio
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i have tried everything on every microsoft page nothing works

sharp vaporBOT
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@void folio Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

void folio
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it does not give a errror code it says i need to verify 2 step and my 2 step phone number is no longer a thing

next marsh
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use a other verification methord such has email.

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or a trusted device to update your phone number.

void folio
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I’m not logged in on any other device apart from my Xbox and it says I need to verify. Every time I try log in on any gform of other alternative it says too many attempts and then puts me on 2 step

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Is there a phone number that isn’t automated for Microsoft

next marsh
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okay so you had to many attempts and sounds like its now blocked that link covers that I never had that issue but I expecting you just trying it and trying it and now its blocked because it things someone is trying to get into you account. That page does cover that

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you should have a other methord for this reason ie a email

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i really bad at charging my phone and when i have to do 2fa i just select other methord and use email but again if you blocked it though to many trys then yeah

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if you contact support they should be able to help