#Xbox not allowing me to sign out

1 messages · Page 1 of 1 (latest)

rich sparrow
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it keeps signing back into the same account and restarting

umbral raftBOT
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@rich sparrow Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

rich sparrow
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i tried reinstalling xbox app

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changing my store account to the one i want