#When I load my new Xbox it’s either stuck on symbol or I reset it snd it’s stuck on a black void

1 messages · Page 1 of 1 (latest)

steep nimbus
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I need help it’s siries s

tired pagodaBOT
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@steep nimbus Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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steep nimbus
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I’ve reset the console

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Turn off and on again

steep nimbus
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Ima unplug it snd plug it bsck in

steep nimbus
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Hey it changed screens

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Now it’s just black

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Still black

steep nimbus
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Bruh it’s been a hour snd it just cut off

heady adder
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it turning off after a hour of not been used is normal.

The black screen issue
Reset your display settings
try a other HDMI cable or test the existing cable
Try a other HDMI port on your TV
try factory resetting your console with USB
try resetting the OS with the OSU file

steep nimbus
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@heady adder

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Nvm I need a flash drive snd compiter

steep nimbus
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Dead support thread

heady adder
# steep nimbus Dead support thread

not a dead support thread a resolved support thread. if your still having issues then please provide what you need assistance with the answer to your question is above.