#Xbox Headset mic stick shows on even though the headset is off, I can’t turn on or turn off headset.

1 messages · Page 1 of 1 (latest)

inland temple
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When I try to hold the mute button and power button it doesn’t do the whole program to reset and it just doesn’t work as if the buttons don’t register or do anything.

sterile houndBOT
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@inland temple Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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inland temple
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I have already tried restarting my Xbox and hard restarting it I have tried walking far away to see if the Xbox headset mic light turns off and it doesn’t.

untold bolt
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Are you refering to the xbox wireless headset ?