#Please help my account has been hacked

1 messages · Page 1 of 1 (latest)

radiant wolf
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Xbox support isnt doing anything about it and i cant do the recovery form because it has 2fa

bronze brookBOT
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@radiant wolf Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

subtle crest
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if the account has 2fA then the hacker would have had to have the code or a trusted device so either you gave it to them or someone used your device or the account does not have 2fa and you need to do the form

subtle crest
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yes