#sign in or create an account

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amber storm
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Hi so, i just got my xbox yesterday and it keeps asking me to sign in or create an account. I’m guessing it’s a Microsoft account. I just made a Microsoft account on the website and it’s asking me to put in the QR code or go to the link that it has given me. When I put in the code into the link, it asks for a code for my Gmail that’s all fine and then it says to close the tab because it says I’m done but the screen on my Xbox won’t load to anything else its stuck to the sign in or create an account screen. There is the option of using a controller instead but when I press that it just shows the loading thing.

thick oxideBOT
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@amber storm Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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