#I wanted to subscribe to ultimate but it tells me to change my store region

1 messages · Page 1 of 1 (latest)

lofty pasture
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Hello, i'm currently trying to subscribe to the game pass ultimate
but it won't let me pay and ask me to change my region store
im in Sénégal (Africa) but there is not a Sénegal store on Xbox
can i have help please

daring wharfBOT
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@lofty pasture Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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lofty pasture
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i tried to subscribe on the Xbox website

leaden phoenix
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If your region doesn't show in the list, then it's not available there and you won't be able to purchase it

lofty pasture
leaden phoenix
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Yes

lofty pasture
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so i can't purschase the gamepass ultimate ?

leaden phoenix
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Correct