Years ago, my mom had made some outlook email, which i'm still forced to use on my xbox. Over the years, my mom changed phones and some other stuff, and she forgot the old phone number she had linked to the outlook email, and i'm trying to make it so that my account has my personal email so i can link my discord account to it.
Any help is needed
#Changing the email of my Xbox account
golden kindle
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pure aspen
Years ago, my mom had made some outlook email, which i'm still forced to use on ...
Go to Xbox.com and sign in with your current Microsoft account email address.
Click on the Profile icon in the top-right corner and select My Microsoft Account.
Navigate to the Your info section and click on Manage how you sign in to Microsoft.
Select Add Email and enter the new email address you want to associate with your account.
Verify the new email address by entering the code sent to your inbox.
After verification, return to the Manage how you sign in to Microsoft page and select Make Primary next to the new email address to set it as your main account email.
If you wish to remove the old email, click Remove next to it on the same page.
side note: if you are able to change the email it is not instant and can take up to 48 hours
golden kindle
Go to Xbox.com and sign in with your current Microsoft account email address.
C...
"sign in with your current Microsoft account email address.", does this mean the current outlook email that is linked to the xbox account?
pure aspen
Yes, are you signed in to that account on the browser? if so i dont think you will need to know the password since it should autofill it for you but if not then you will need to know the password for your microsoft account
golden kindle
Yes, are you signed in to that account on the browser? if so i dont think you wi...
It used to let me log in without any problem because i memorized the password, recently, its been telling me that it can;t tell if its still me and makes me send a code to the now lost phone number
but i think my main question is, will i have to make another outlook email or can i use a gmail?
pure aspen
It used to let me log in without any problem because i memorized the password, r...
Well you might be out of luck on that unless your mom has kept that phone that she used. And no it does not have to be an outlook email it can be gmail if you would like it to be
does it give you any options to send a code elsewhere like an email or maybe a different phone number?
golden kindle
does it give you any options to send a code elsewhere like an email or maybe a d...
Is the microsoft website having problems? i'm trying to link my discord account through my xbpx, but itkeeps saying that it cant make a passkey
pure aspen
Is the microsoft website having problems? i'm trying to link my discord account ...
Possibly you might want to check if servers are down on xbox support, does it give you an error code? should be next to or under where it says cant make a passkey
golden kindle
there is no error code, unfortunately
but i did get the same thing on my xbox, computer, and phone
i believe the site is down
pure aspen
there is no error code, unfortunately
Servers are probably down then do you know how to check which servers are down?
golden kindle
thats so odd because it keeps on giving me the same issue
okay, i just did something and it told me to wait 24 hours (i believe) for an email
pure aspen
Well if the servers are not down then I recommend going to xbox support and you could also just wait and try again later, may be a site issue which would explain why its doing it on multiple devices. I would wait for a while and try again tomorrow if things dont get resolved/ start working today
If things dont work out by tomorrow then just dm me and I will try my best to help
Also i could have said this earlier but if you are using discord on the xbox browser idk if you would need to be using the same email from your xbox as your discord email but if you go to settings you can link your discord from there and it should open up the browser and make you sign in to discord from there which once finished it will link it to your xbox like that
but if you just want to change your email then yeah you will have to wait since it most likely is a site issue
golden kindle
Also i could have said this earlier but if you are using discord on the xbox bro...
Not sure what you mean if i use discord on xbox's edge, but i dont use discord on there, i mainly use it on mobile and computer
I did also try to do that, but it gave me the passkey thing again
pure aspen
Not sure what you mean if i use discord on xbox's edge, but i dont use discord o...
I didnt know if you used it on the xbox browser or not i figured you did since you were trying to link your discord to your xbox
as of right now there isnt much i can do to help since it wont work or you on multiple devices so just get back to me whenever it starts working