I cant redeem a gift code my friend sent

[neat urchin]

He bought phasmaphobia and castle crashers for us because he wanted me to join him in it and when he used the gift option and it was sent to me it says that and error was indicated and I cant redeem the codes

[west nymph]

@neat urchin Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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[sand charm]

Does ur friend live in the same country as u?

Gifting only works if u both live in the same country