#Microsoft Store, Minecraft Launcher, and XBOX Sign IN Windows Hello

1 messages · Page 1 of 1 (latest)

delicate vessel
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I cant login into my Microsoft Store account, my minecraft launcher/minecraft account, and my XBOX account. when I press sign in on all three apps, it says "Windows Hello" and then shows me a different email not assiocated to my emails/account and a random outlook email made by different letters/numbers. I need help to recover my Xbox, Microsoft Store, and minecraft launcher accountu

timid hillBOT
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@delicate vessel Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

delicate vessel
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What i tried to do: I tried to sign in on all three apps, and it says a Window Hello message, and shows me a randomized email and a randomized outlook email (microsoft) which i never made an outlook email until yesterday.

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What happened: It said a code has been sent to them, or the ,password for the account but i dont know what outlook email or gmail is that connected to my account

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What i tried to do to fix it: I tried to switch emails for my minecraft account so its on mine so that i can get the codes, and all that, but minecraft made me make a new gamer tag and now I dont know what to do since I wanted to make a different email for the minecraft account

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Erorr Code: i dont think its an error code, but more on a recovery problem.

woeful folio
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Have previously turn on all the MFA in your Microsoft account ?

woeful folio
floral patio
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multi factor authentication

delicate vessel
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i dont think soand its ok ima rebuy minecraft, found a way to like sign back in minecraft but i lost the account

woeful folio
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In recovering your account

delicate vessel
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oops.

woeful folio
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What did they said

delicate vessel
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xbox only has ai support now, so i contacted microsoft and they said wait and havent gotten it

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while minecraft said they cant help because they dont got access to the microsoft so

woeful folio
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They has human support as well

hybrid gull
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Can u dummies answer my question help

woeful folio