Need help with Remote Play

[worldly jackal]

Hey guys, I’ve got a question.
I turned on my Xbox again for the first time in about six months, and now I’m having problems with Remote Play.

I used to use Remote Play all the time back then, and it worked perfectly. But now it seems like Remote Play is no longer directly available in the Xbox app and instead works through a browser. The problem is that it doesn’t work at all. I keep clicking on it, but nothing happens. It doesn’t start, it doesn’t load — nothing.

I don’t really know what to do. The reason I’m trying to fix this is because I just bought Game Pass Ultimate again for one month, and I wanted to play A Way Out with my brother. The problem is that I don’t have a second controller. I only have one PS5 controller.

Before, I always solved this by using Remote Play on my phone and connecting the PS5 controller to my phone. That way, we could play local co-op games together. But now this doesn’t work anymore because I can’t get Remote Play to work at all.

[loud quarry]

@worldly jackal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.