#I can't log out of the Xbox PC app.

1 messages · Page 1 of 1 (latest)

wraith patio
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I had logged in with a single account through the Xbox PC app, but I no longer have access to that account and can't log out or access my main account. I uninstalled and reinstalled the app, but it still asks for a password because it's logged in with the same account, it doesn't automatically log me out, and since I don't know the password for that account, I can't log in and out. So the account is automatically logged in, and because I can't log out, I can't log in with my main account.

rough flameBOT
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@wraith patio Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

wraith patio
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1- I logged into an unwanted account on the Xbox PC app, but it keeps asking for my password every time I try to log in. There's no option to log in with a different account.

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2- This has happened to me before and I don't know how I fixed it.