#Username issue

1 messages · Page 1 of 1 (latest)

lapis crater
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So im looking for help regarding my username, i noticed that im unable to post screen shots that will further help explain the issue more.

So my username is LemonSeals on everything, including xbox, however, it has a display number when im in a game which i noticed is actually #1065 so essentially my username displays as "LemonSeals1065"...

But when im on my "profile page" it shows just as "LemonSeals #1065" (the #1065 is greyed out)

I have tried to change my username to just "LemonSeals", but trying it says i already own the user name.....which is confusing.

Is there a way to remove this number or am I stuck with that number forever on everything?

Kindest regards

(DMs are open if you wish to see what i mean or if you can advise me where to post screen shots after.)

wild summitBOT
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@lapis crater Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

bitter swallow
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The number is added when the gamertag is already in use. Since there are several users wth the same tag, you'll continue to have the number.

lapis crater
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thank you for responding btw

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i wonder if it was my own username that i forgot about one day lol 🤭

bitter swallow
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The number is randomly generated on purpose. So you can't pick the number. You could change it to somemthing else and then change it back to get a different randomly generated number

lapis crater
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whats confusing is the #number is not actually on my username but just when i start a game.

bitter swallow
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That's how it's intended to work. It'll also show when people look you up so they can differentiate you from the other people wth that tag.

D1F59FC6-9EBD-4299-8D48-072A76B8C551.png
lapis crater
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thanks alot