#i claimed a xbox gift card from points and i got the code but its not showing up

1 messages · Page 1 of 1 (latest)

random coral
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i need help idk what else i should do

balmy parrotBOT
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@random coral Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

sage pewter
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Check your order history on the redemption page of the Rewards site. It'll give the option to either resend it or list a code for it. If not, contact Rewards support via the contact link at the very bottom of the Rewards site. Keep in mind, it can take up to 24 hours to receive anything you redeem.

random coral
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wheres the redemption page.?