Hi, I’m having an issue with my Xbox One S. It shows:
« Something went wrong. Restart this Xbox – Troubleshoot »
I don’t have a controller, so I can’t access the recovery menu to reset the console.
Is there any way to fix this without a controller, or a solution to reset the console?
Also, could you please provide the reply in French?
Thanks in advance!
#Xbox one S
hot lion
crude bladeBOT
@hot lion Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
brittle ruin
This is an English only server, so any support will be offered in English only, sorry.