#game gift issue
1 messages · Page 1 of 1 (latest)
@haughty bough Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
You can't gift things to people in different countries. You'll need to contact Support for a refund, or give the code to someone in Canada.
hmm okay thank you
what if the problem is I cant install the game, spent 3hrs trying to install minecraft bedrock from microsoft store. I gifted my friend the game and she redeemed the code can we get a refund because we cant install the game
if the code has been redeemed then you unlikely get a refund but you can certainly request one.
Please don't hijack another persons support thread @lost violet