#Code wont work

1 messages · Page 1 of 1 (latest)

glacial shale
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B4 someone says try the troble shooting steps , they arent working

Im tryna redeem a code for arc raiders i bought , my country doesnt have an official xbox store so i bought a code for US and my account region is set to us , however code keeps me giving me the error : code check response indicated an error.

modern kayakBOT
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@glacial shale Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

shell tapir
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Sounds like the code is region locked. It won't work because you're not in the US. If your own region doesn't have a store, you're not meant to bypass region restrictions to buy digital games.

glacial shale
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Like they said its fine it wont be punishible nor bannable if i dont have a store

shell tapir
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That doesn't surprise me. They've given out wrong information in the past

glacial shale
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How am i even meant to obtain games and subscriptions otherwise 😔

shell tapir
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For games you'd have to find them on disc. But if your region is not supported, you wouldn't be able to buy them digitally or get a subscription

glacial shale
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Damn that sucks

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Thank you tho

glacial shale
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Cuz it been doing that ever since i contacted support last time