#account issues

1 messages · Page 1 of 1 (latest)

tranquil depot
#

i bought gamepass on my account (in india) i gave my acc to my brother who is in the uae but he logged in and he does not have gamepass why

real fjordBOT
#

@tranquil depot Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

steep kelp
#

First of all that is marketplace fraud. Game pass has regional restrictions.

tranquil depot
#

and i do live in india so i havent used a vpn or anything

tranquil depot
steep kelp
#

I said markeyplace fraud cause ur brother dont live with u. U not suppose to share gamepass across different countries. There might be restrictions in uae. Idk