#Login issues

1 messages · Page 1 of 1 (latest)

violet saffron
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I forgot my password and every time I tap forgot password and ask for a code via phone it says “That verification mode isn’t working right now” 😭 I’ve been trying for a week now and I can’t even end my subscription because I can’t log in, anyone know how to fix this??

steel violetBOT
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@violet saffron Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

fickle pecan
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Try a other device and or browser

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You can also cancel your gamepass without logging in by contacting your bank