Hey so uhm. I gifted my friend the outlast trials on Xbox. And I have the order confirmation in my email. But he’s checked his Xbox and his Gmail and nothing. I don’t wanna be out 40$ so help would be appreciated
#I gifted my friend a game and he hasn’t gotten it.
empty vessel
radiant agateBOT
@empty vessel Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
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misty stag
It can take some time to send. If they don't get it after 12 hours, check the billing site (http://account.microsoft.com) and it should list the code there and you can give it to them
empty vessel
It can take some time to send. If they don't get it after 12 hours, check the bi...
Thank you so much. Me and my friends are able to play together now🥹 I cannot thank you enough