#GAMERTAG

1 messages · Page 1 of 1 (latest)

grim copper
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A few months ago, on my XBOX console, I changed my gamertag to slayerblacking. However, the account originally had another gamertag called "Blackenhas" when I created it, So I tried to change it from the console, which I did. The change went through; however, my profile shows slayerblacking, but my gamertag remains blackenhas, even though I supposedly changed it, In the games my name is still blackenhas and not slayerblacking as I put it on the console and I don't know what to do, I want both my Xbox profile and gamertag to be the same: slayerblacking

queen flintBOT
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@grim copper Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

grim copper
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Image to see better the problem

primal coral
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contact official xbox support. Only they can answer any acct issues like this.

grim copper
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how?

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@primal coral Whats his gmail or what

primal coral
grim copper
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There's no email or anything direct.

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They're asking me to talk to an AI bot

primal coral
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no idea. the link is the only thing i know of.