So i have been playing minecraft windows for the past 6 years, and java for the past few. it even says i purchased minecraft windows in my purchase history of my account. but the store and minecraft launcher, and xbox all say i dont own minecraft. you can even see all my minecraft achievements and stats on my xbox profile. could anyone help?
#i own minecraft, but the ms store says i dont
hushed swift
livid creekBOT
@hushed swift Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
sand swallow
check that you're signed into the same account in the store and the xbox app.