#Login doesn't work

1 messages · Page 1 of 1 (latest)

south pike
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When I launch the app on PC and login it appears to work but as soon as I restart the app it asks for a login again. Some games (i think offline ones) manage to launch but call of duty just asks for login then crashes after loading and asks for login again. This issue randomly appeared yesterday evening it worked fine in the morning.

cold saffronBOT
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@south pike Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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south pike
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There is no error code and I could not find much on fixing this issue.

floral gyro
south pike
safe hawk
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tried afew methods without any success

south pike
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Its extremely frustrating considering I paid for it as well

safe hawk
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ya and some of the games i play have daily events to claim and i cant do those

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and its not just for cod its for other games on the xbox app and gamepass as well

old gale
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i had this issue, had to wipe my whole pc to fix it

safe hawk
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factory reset? damn... is there a way to not do that adn fix it-

south pike
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my gpu drivers are out of date on purpose for vr but its been fine before

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very strange

safe hawk
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its not drivers my drivers are updated

old gale
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its came back

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factory reset is only temporary

south pike
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Lovely 🥰

safe hawk
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Do you think its something to do with our accounts itsself

old gale
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I tried to open games with my dads account (the one with game pass) and it worked

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so yeah i think its account related

safe hawk
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try it and see if it works on ur side

old gale
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weirdly its worked again without the fix

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but i'll try this if it comes back

south pike
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talked to a "real" support person on web chat and they were useless

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out of interest what country are you guys in? I'm in the Uk maybe it could be an issue with nearby servers?

old gale
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UK aswell

floral gyro
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Me too