I've tried keeping my capture location to at least at 80%, reset my xbox (restarting it and reset my xbox through settings), any help? Because I need to download my videos that I have recorded on my Xbox Series X.
#Video appears with a sad emoji with some videos I try to preview either on the Xbox, and mobile.
woeful charm
royal compassBOT
@woeful charm Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
woeful charm
There are also no error codes received by this appearing and this happens with any game either it lets me download with that sad face not appearing, and then sometimes it happens.
frail osprey
Try reuploading the clip