#Captures not uploading correctly.

1 messages · Page 1 of 1 (latest)

late kayak
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Hi, so i'm using a xbox one and cloud gaming to take screenshots in gta. The screenshots are saving fine to my xbox, however it's when I try to upload them to the xbox network and view them on my phone, that the issue arises.

Whenever I do this, not only am I unable to view some of them with it only showing a sad face as a placeholder for error, but the majority of the screen shots I ve taken don't even upload to the network.

This is occurring for both screenshot and video captures.

gray ridgeBOT
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@late kayak Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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late kayak
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I've tried deleting them and re uploading them as well as sending them to my onedrive but the issue is the same - they either don't all upload, or when they do upload, they are unable to be viewed.

sharp summit
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They aren’t viewable on OneDrive? Can you view them on the Xbox still?

late kayak
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I can view them on xbox, they just won't upload to onedrive for some reason.

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When I upload them to the network, they don't always upload, but when they do, they aren't viewable. Just a place holder with a sad face.

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I would share photos of the issue, however it won't let me.

sharp summit