#why cant i hear ppl on discord vc via xbox but they can hear me
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@silver shoal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
Check the audio mix slider
Ensure that your Xbox headset chat mixer is properly set. If it’s set to prioritize game audio, you might not hear party chat.
• Press the Xbox button to open the guide.
• Navigate to Profile & system > Settings > General > Volume & audio output.
• Select Headset audio.
• Adjust the Headset chat mixer slider to balance game and chat audio.
Or
• Ensure your headset is properly connected to the Xbox controller.
• Test the headset with other devices to confirm it’s functioning correctly.
• Verify that the Xbox is set to output audio to the correct device (e.g., headset or TV).
Or
• On your Xbox, go to Settings > Account > Linked social accounts.
• Select Discord and choose Unlink.
• After unlinking, select Link and follow the prompts to reconnect your Discord account.
Final option
• Press and hold the Xbox button on the console for 10 seconds to turn it off.
• Wait a few moments, then press the Xbox button again to turn it back on.