#Can’t play online

1 messages · Page 1 of 1 (latest)

teal cairn
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I got gamepass on my brother account and we game sharing but when I try to play online in borderlands 4 it doesn’t work

sinful pawnBOT
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@teal cairn Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

teal cairn
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Bro hello pls help

timber bone
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Answering the questions the bot posted above will make it easier for people to try and help you, if they can

teal cairn
timber bone
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I'm not support, even if I was able to help - you have given so little info to go on. Answer the questions, like I said, someone may be able to help if and when they can. otherwise, you can reach out to official support.

teal cairn
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And his acc set as home xbox and I restart Xbox and stuff already

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@timber bone

timber bone
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Don't tag me for support issues please

rotund island
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Did your brother verify they have game pass membership? Is there an Essential/Premium/Ultimate tag next to his gamer tag on his profile?
Have you tried playing any other games online?

teal cairn