Xbox elite series 2 controller breaks?

[tardy pewter]

My controller randomly stops working and I don’t know why, it takes multiple presses for the buttons to respond, and the controller won’t turn on after it has been turned off

I can’t find any results on google

[sharp sphinx]

@tardy pewter Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

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[tardy pewter]

I’ve tried turning it on and off but it stops working of course, since it can’t turn back on

[short crypt]

What do you have the controller connected to? Are you using wired or wireless? Is the controller charged?

[tardy pewter]

Nothing, it’s wireless, and the controller is fully charged

[short crypt]

Meant to say, what do you have the controller connected to?

[tardy pewter]

Nothing

it’s connected to my Xbox if that’s what you mean

Like wireless connected

[short crypt]

Have you already tried resyncing the controller to the Xbox?

[tardy pewter]

I have yes, and last time I tried, it refused to sync multiple times before it would

[short crypt]

Connect the controller with USB to the Xbox, and power cycle the Xbox. https://support.xbox.com/en-US/help/hardware-network/power/restart-or-power-cycle-console

[tardy pewter]

Ok done thank you, now just to hope it works

[tardy pewter]

@short crypt it did not work.

[tardy pewter]

For some reason plugging in my controller for a while fixes it? It don’t thing it’s a charging issue cause my controller very clearly says it’s fully charged

[short crypt]

Either Xbox didn’t power cycle correctly. Or the wireless on the Xbox/controller is broken. If other controllers are working, then it’s the controller

[tardy pewter]

I’ll probably just use the warranty to get a new one