#Service error

1 messages · Page 1 of 1 (latest)

idle fable
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I’m having trouble with my library on Xbox mobile app. I wanted to upload one so I can share my content, but I’m seeing this sad face popping up

trail schoonerBOT
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@idle fable Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

idle fable
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What did I try to do: Uploading a screenshot from library on Xbox mobile app

What I try to fix: Signing out, signing back in, then reset the app, but didn’t work. And it’s not my internet because it runs fine

Have I found an error code: No. I’m just seeing a sad face popping up whenever I viewed one of my screenshots and clips in my library.