#Can't play any game on Roblox. Issue is "Privacy and online safety issue"

1 messages · Page 1 of 1 (latest)

sharp tundra
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So the issue is I can't play multiplayer games on roblox bcuz of Joe my account is set up for some reason idk i did nothing its all bcuz of some update. So i changed this setting ehich said "I can't play games created by other players bcuz of how my account is setup so I went to xbox.com did as they instructed switched the opt to "can join mutiplayer games" and it worked and I closed and when I opened it today again its showing me the tab from xbox that it still need to changed So I did everything I changed the opts of it from settings from Xbox official website AGAIN... and pressed submit in the end and still its not working. Please help 😣 .

wheat lilyBOT
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@sharp tundra Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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sharp tundra
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  1. I opened roblox had 2 old versions just came to me new version got out deleted the older one updated the new one...then the problem came that I can't join "games created by other creators because of how my account is setup. So I went to xbox.com yeah there was a opt which u said "allow joining Multi player games" and it was in no option and I did on yes and tried again and it worked and then I closed and went to sleep next day I opened it gave a update of 255mb smthng only the new roblox and I did and after I did and opened it strted popping up the tab that go to xbox.com and change this setting in "privacy and online safety" so I checked and nothing was wrong there and I did restart again and still its not working.

  2. Yes went to website and did as they mentioned went to "privacy and online safety" on xbox.com website and I went again there and checked and nothing was changed since the last time I did (yesterday) I couldn't do anything and still keep popping up and doesn't let me use or play on roblox games. I can open roblox and scroll by can't play anything.

  3. No I don't know what is error code in that.

tribal kite
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Are you in the UK?