#Xbox Library is Suddenly Gone

1 messages · Page 1 of 1 (latest)

spark pivot
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My Xbox library is suddenly gone on my Series X, every game that is on internal and external storage units have warning triangles on them.

However I can still play them all, is this a Xbox Network issue? or some hardware issue with my console?

ruby whaleBOT
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@spark pivot Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

spark pivot
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  • Logged in, saw this and logged out then restarted the console. Didn't work, model is Series X.
  • Restarted the Console
  • No error code and when googling I didn't find this exact issue occuring to others who just had a licensing issue with one or perhaps a few other games. My entire library of 500+ games are gone from the "Full Library" list and the games downloaded all have warning triangles on them even though I can play all the ones I try.
pseudo spade
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I noticed the same problem today.

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Seems like a UI bug

spark pivot
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Ah thank god, its not an hardware or account issue on my part then.

pseudo spade
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Its happened a few times in the past from memory, will probably be fixed soon