#The new Play History update that dropped last night removed my Xbox 360 games from my Librray

1 messages · Page 1 of 1 (latest)

autumn fulcrum
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The Play History update that downloaded overnight last night removed all my Xbox 360 titles, they don't appear on my library but i can still install each game one by one by searching them on the Xbox Store. but even when i have a XB360 title installed, when i launch it and press play it says that my "status has changed". probably meaning the digital licences that came with buying the game disappeared as soon as this new update dropped.

i have written a list of games that went missing from my library with details of the games title, price and order number but who in Microsoft do i give it to? and which report page do i use for this particular situation?

Here's a list of Xbox 360 games that when launched, i cannot play:
Resurgence Pack:Call of Duty®: Modern Warfare® 2
Stimulus Package:Call of Duty®: Modern Warfare® 2
Call Of Duty: Modern Warfare (2009)
Brütal Legend
Skate 3
Quake Arena Arcade
Saints Row: Gat Out of Hell
Tom Clancy's Rainbow Six Vegas 2
Tom Clancy's Rainbow Six Vegas
METAL GEAR RISING: REVENGEANCE
LEGO Star Wars II
Hexic HD
Fallout: New Vegas - Honest Hearts:Fallout: New Vegas
Fallout: New Vegas

icy plankBOT
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@autumn fulcrum Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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viral bane
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I admire your effort at the information you provided in your post but here is not the place to post that. Submit a bug from your console with those details so the right people see it and get the console logs

autumn fulcrum
faint wasp
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These two things are unrelated, but the timing would make you think that.

#

please check your library again tonight and see if the 360 game situation has otten better.