#Xbox Series X not reading DVD’s

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midnight torrent
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Xbox does not read DVDS

Original Xbox disks work 1/1 tested successful
Xbox 360 disks work 5/5 tested successful
Xbox One disks work 4/4 tested successful

Blu-ray disks work after throwing 0x91d70000 error and some troubleshooting 12/12 tested successful (with only the first one throwing error code, all other worked once resolved)

DVD throws 0x91d70000 error with no troubleshooting being successful 16/16 tested unsuccessful

raw runeBOT
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@midnight torrent Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

midnight torrent
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Cleaned disk
Tried another dvd
Cleared persistent storage
Changed “let my receiver decode audio” setting
Power cycled and restarted

Did everything short of a full factory reset

tacit pewter
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Falutly disc drive needs repairing