For some reason, my controller doesn’t want to work and I don’t know how to fix it

[outer quail]

When I try to use my old controller, a.k.a. Xbox controller for some reason it doesn’t wanna work it just like move by itself and the button doesn’t work except the X button by the way, i use a Xbox one S

[floral meadow]

@outer quail Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[outer quail]

I can’t send any videos here so there’s no point

[forest gust]

the controller needs to be sent for repair if in warranty or replaced