#Cant sign into account

1 messages · Page 1 of 1 (latest)

torn fox
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So I'm trying to use the xbox app and when I try to sign in with my main account it says I need internet and gives error "0x800704cf" but if I try to sing in with a different account it works fine. idk if its because I have 2 accounts with the same email but when I delete one from the saved accounts it remakes one with a defualt pfp.

solid acornBOT
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@torn fox Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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