I have 2 xboxs ,one xbox s for my little brother and a xbox x for me. All games always worked fine but recently we got a new wifi, its newer and faster then the old one by a lot. On my xbox X,games such as sea of thieves and fortnite keep crashing when i open them(sometimes it crashes straight away and sometimed after 1 minute) my older xbox S still runs these games on the new wifi with no problems. I dont know what to do as playing on the older xbox is NOT an option
#Game crashing
weary meteor
quaint lintelBOT
@weary meteor Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
weary meteor
Ive cleared up 150 gb of space like u guys said but it still crashes
weary meteor
Anyone?
quaint lintelBOT
This is volunteer community support. There are no guarantees to how fast someone will respond, or if anyone will respond at all.
No one here has access to account information. No one here can help with self-repair.
If you want urgent support or anything account-related then you have to contact official support at https://support.xbox.com/contact-us/
silent hemlock
If the gane is crashing to home screen then clearing your console cache should fix the issue. Hold the power button till it shuts down then plug for 5 mins restart and do the same for your router