#Games crashing

1 messages · Page 1 of 1 (latest)

blissful juniper
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I have 2 xboxs ,one xbox s for my little brother and a xbox x for me. All games always worked fine but recently we got a new wifi, its newer and faster then the old one by a lot. On my xbox X,games such as sea of thieves and fortnite keep crashing when i open them(sometimes it crashes straight away and sometimed after 1 minute) my older xbox S still runs these games on the new wifi with no problems. I dont know what to do as playing on the older xbox is NOT an option

random daggerBOT
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@blissful juniper Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

loud basin
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do apps do the same thing, or just games?

blissful juniper
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Just games but them 2

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Fortnite and sea of thieves

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All the other online games work

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It amazes me how

loud basin
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hm.

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please answer the questions above so people know where to ask things next.

blissful juniper
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Ive tried moving the xbox closer to the wifi

jade hill
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When it crashes, is there a specific error message?

blissful juniper
jade hill
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I don't believe WiFi would cause this.

blissful juniper
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Theres no message

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Just returns to homescreen

jade hill
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As Tes mentioned, answer the above questions from Clippy and then that will hopefully help us.

blissful juniper
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Ive mentioned the xbox types,i dont know how to fix it and theres no error code

tulip steeple
blissful juniper
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Ill try that

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Ill let you know later im not home atm

safe flower
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Games crashing

jade hill